Loyalty Program FAQS
GROW-WITH-US PERKS® FAQS
What is Grow-With-Us Perks®, and how do I join?
Grow-With-Us Perks® is Gerber Childrenswear's rewards program! Join our Fam today and earn 10 points just for signing up! For every dollar you spend, you earn 1 point. The more points you earn, the more you save! For every 100 points, you'll earn a $10 redeemable discount at checkout.
100 Points = $10 Off
200 Points = $20 Off
300 Points = $30 Off
We offer extra points throughout the year, exclusive early access to new products, and exclusive discounts as a bonus! Ready to join our program? Sign up here: https://www.gerberchildrenswear.com/pages/perks
How do I earn points?
Earn points by becoming a member and each time you purchase on GerberChildrenswear.com! One point will be earned for each dollar you spend, excluding all shipping fees and taxes. Please allow up to 30 days for your points to appear on your account page. You can only earn points on products purchased on our website: (https://gerberchildrenswear.com). Purchases made on other e-commerce sites and in retail stores will not accrue points.
You can also earn points for completing product reviews. For each product review, you can earn 5 points (up to 25 points/month). To receive points for your product review, you must follow the email prompt after purchase.
How do I check my point balance?
To check your current point balance, please login to your rewards account here: https://www.gerberchildrenswear.com/account/login On the left navigation bar, click on "My Rewards" to view your balance. You can also view your point balance while logged in on our Perks page here: https://www.gerberchildrenswear.com/pages/perks
Do my points expire?
Yes. The points you accrue are valid for 6 months from the date rewarded.
Can I refer a friend?
Yes! Click the 'start referring now' button on the rewards page and begin entering your friend's email addresses (up to 10 email addresses). If your friend(s) makes a qualifying order over $50 on our website, you get a ten-dollar ($10) reward, and your friend gets a ten-dollar ($10) reward. The discount reward can be used on your next order made on our website.
Please allow 48 hours for your one hundred (100) reward points to appear on your account page once your friend(s) places a qualifying order over $50 (excluding all shipping fees and taxes rounded down to the nearest dollar). You must be a Grow-With-Us Perks® member to receive rewards for qualified referred purchases.
To start referring your friends today, please visit: https://www.gerberchildrenswear.com/pages/refer
How do I use points to redeem rewards?
You can use your points at Checkout to redeem discounts. Make sure you are logged into your account. Use the drop-down box to select the dollar reward you want to use and click "Apply".
If you are logged in to your account, you will see your point balance displayed above the drop-down menu. If you are not logged in to your account, you will see a link to login. Only one (1) discount can be used per order. Discounts are not eligible on any shipping fees and taxes.
Can I transfer or merge my points between two separate accounts?
We're sorry, but points cannot be transferred or gifted between accounts.
Can I combine rewards with a discount or coupon code?
No. You may only use one discount or your reward for each order placed.
Can you reissue points after they expire?
No. Once points are expired, they cannot be refunded or redeemed. To view your current points balance, please visit: https://www.gerberchildrenswear.com/account/login
Why can't I redeem my points?
If you are experiencing issues redeeming your points, please first make sure you are logged into your account. Please note that you can only use one discount per order. If you are using a discount code while in checkout, you will not be able to use your loyalty discount.
Please allow up to 30 days for your points to appear on your account page.
If you are still unable to use points, please contact us at customercare@gerberchildrenswear.com so we can help resolve the issue.
What happens to my rewards when I return an item?
You will forfeit the rewards points accumulated with any refunded purchase. You will see an update in your rewards balance reflecting the value of the returned items.
I reviewed a product, but I don't have points for my review. Why?
To receive points for your product review, you must follow the email prompt after purchase to review the items. We do this to ensure product reviews are associated with the correct items and awards are based on purchase history.
