FAQS
Shipping & Returns
Domestic orders shipped via Standard Shipping will be delivered within 3-10 business days of order processing (not including holidays) for the United States. Please allow up to fourteen (14) business days for shipments to US Territories, and A.P.O. and F.P.O. addresses.
During holiday rush and large sales events, there may be a slight delay in processing time, but we will make every effort to process your order as quickly as we can.
We do not offer shipping to multiple addresses or international addresses. All orders ship from our fulfillment center in Summerville, SC. There is no extra charge for backorder shipments, and credit card orders are not charged until they leave the warehouse.
Note: Orders received after 12:00 pm EST in the distribution system will begin processing the following business day.
Product Related Questions
Gerber Childrenswear Rewards
100 Points = $10 Off
200 Points = $20 Off
300 Points = $30 Off
We offer extra points throughout the year, exclusive early access to new products, and exclusive discounts as a bonus!
Ready to join our program? Sign up here: https://www.gerberchildrenswear.com/pages/perks
You can only earn points on products purchased on our website (http://gerberchildrenswear.com). Purchases made on other ecommerce sites and in retail stores will not accrue points.
You can also earn points for completing product reviews. For each product review, you can earn 5 points (up to 25 points/month). To receive points for your product review, you must follow the email prompt after purchase.
https://www.gerberchildrenswear.com/account/login
On the left navigation bar, click on "My Rewards" to view your balance.
Please allow 48 hours for your one hundred (100) reward points to appear on your Account page once your friend(s) places a qualifying order over $50 (excluding all shipping fees and taxes rounded down to the nearest dollar). You must be a Grow-With-Us Perks® member to receive rewards for qualified referred purchases.
To start referring your friends today, please visit https://www.gerberchildrenswear.com/pages/refer
If you are on a mobile device, you will need to click on "Show Order Summary" to view the drop-down menu. Use the drop down box to select the dollar reward you want to use and click "Apply".
Only one (1) discount can be used per order. Discounts are not eligible on any shipping fees and taxes.
Customers using ShopPay, GooglePay, or PayPal in checkout, will not have rewards displayed in checkout at this time. If you would like to use your rewards at checkout, you will not be able to utilize these checkout payment options. In this case, please contact us at customercare@gerberchildrenswear.com, and we can help resolve the issue.
If you are still unable to use points, please note that you can only use one discount per order. If you are using a discount code while in checkout, you will not be able to use your loyalty discount.
Please allow up to 30 days for your points to appear on your account page.
ID.me
Military/Veterans: Active Duty, National Guard, Reserves, Veterans, Retirees, Military Spouses, Surviving Spouses, and Immediate Military Family Members
First Responders: Law Enforcement Officers Police Officers (Federal, State, and Local) - Active & Retired, Sheriff / Sheriff's Deputy, Correctional Officer, State Trooper, Federal Law Enforcement Officer (for example, Customs & Border Protection Officer, Air Marshal, etc.), Park Police & Park Rangers, Probation & Parole Officers, Bridge and Tunnel Officers, Detention Officers, Railroad Police Officers, School Resource Officers, Auxiliary & Reserve Sheriff Deputy or Police Officers, Animal Control Officers who are credentialed as a Law Enforcement Officer, Fire Marshals who are certified Law Enforcement Officers, and Court Bailiffs/Court Officers (must be hold law enforcement credentials) Firefighters Career Firefighter (Federal, State, and Local),Wild-Land Firefighter/ Prescribed fire burn manager, Volunteer Firefighter, and Fire Marshal Emergency Medical Technicians Emergency Medical Technician (EMT), Paramedic, Medical Helicopter Pilot, and Flight Nurse
Nurses: Certified Nursing Assistant (CNA), Certified Registered Nurse Anesthetist (CRNA), Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), Nurse Practitioner (NP), Practical Nurse, Professional Nurse, Public Health Nurse, Registered Nurse, Registered Professional Nurse, Vocational Nurse, Certified Nurse Aide, Clinical Nurse, Nurse Aide, Nursing Assistant, School Nurse, Home Health Nurse, Clinical Nurse Specialist, and Travel Nurse
Medical Providers: Doctor, Nurse, Physician Assistant, Dentist, Dental Assistant, Certified Medical Assistant, Chiropractor, Clinical Counselor, Psychologist, Therapist, Clinical Technician (ex: Pharmacy Technician, Dialysis Technician, Laboratory Technician, etc.), Diagnostic Medical Personnel, Registered Dietitian, Respiratory Therapist, Physical or Occupational Therapist, Physical or Occupational Therapy Assistant, Licensed Clinical Social Worker, or Pharmacist
Teachers: PreK-12 Certified Teachers, Certified Teacher Aides, Certified Teacher Assistants, Certified Educational Assistants, Certified Substitute Teachers, Teaching Interns, Specialized Teachers (Speech-Language Pathologists, Hearing Impaired, JROTC, Music, Dance, Dramatic Arts, Art, Journalism, Speech, Home Economics, Vocational Education, Adult Education, Family and Consumer Science Engineering, Agriculture, Marketing, Athletic Coaching, etc.), Principals, Headmasters, Superintendents, Assistant Principals, Vice Principals, School Guidance Counselors, School Social Workers, School Psychologists, School Nurses, Head Start Teachers / Staff, Librarians / Educational Media Specialists, Occupational Therapists, Any Child Development Staff (working with children under Pre-K - Kindergarten level), Pupil Personnel Services, Driver Education, and Other School Employees (School Cafeteria, Maintenance, Office, Computer IT Staff, etc.) College/University Professors Professors and Adjunct Faculty
Hospital Employees are also eligible for discounts. To learn more about hospital employee verification, visit: How to verify as a Hospital Employee